Value proposition - Fleet

The Business Partner for Fleet Companies and Mobility Players
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National and international coverage & coordination
Centralized services
Harmonized value propositions
Quality Standards
Fleets solutions
National and International Coordination

One single source to coordinate national and international collaborations, offering harmonized sales proposition based on fleet customer requirements and needs to facilitate the implementation of partnerships

National and International Coverage

With more than 8,000 workshops in 11 countries, LKQ offers high geographical coverage to fleet drivers. By having workshops nearby to drivers, wherever they are, and offering all services for every brand and covering each technology (including hybrid electric vehicles and electric vehicles), this makes the management of fleets much easier and efficient.

Centralized Services

Central operational management through solutions like central invoicing and customer contact centers improves service efficiency

Process Management

We use digital solutions to integrate and aggregate our workshop partners, increasing process efficiency and facilitating potential integrations with the ecosystems of our partners – creating an end-to-end digital experience for our fleet customers and drivers.

Quality

Service quality supported by LKQ technical programs to our networks through:

LKQ Academy

LKQ Academy, our international training platform, ensures that workshop staff are well trained.

LKQ Remote Support

LKQ remote support provides access to vehicle information.

Technical Hotline

Our technical hotline supports technicians during the inspection and repair of vehicles.

Dedicated Field force

A dedicated field force provides hands-on support throughout the entire network.

Quality assurance

Quality assurance is provided by through operational manual and quality profile to measure and evaluate the fulfillment of standards and SLAs, as defined by our partners.